What are you business hours?
We operate within normal weekly business hours from 8:00 am to 5:00 PM. I will work on Saturdays on a case-by-case basis. You can easily reach our office via phone, email, or text.
Do you have contact with my client?
That is totally optional! We do find that having direct communication with the client does significantly streamline the process, so please keep that in mind. Also, we do keep you informed of any communication and will gladly copy you on all emails with your client.
Are my files secure & confidential?
Yes! We use Jot Forms to collect your information, Basecamp to keep us organized, and OneDrive to store and share files. These are very secure. We do not share your information with anyone, and we have strict guidelines to keep your information and your client's information safe.
Can you help with transactions I’ve already started?
Yes! Of course! We'd love to help you out and take over the transaction.
How will you keep me updated?
This is primarily up to you as our client. At the start of our project, we'll discuss methods that work well for both parties and go from there. Rest assured, we are trying to make this as easy on YOU as possible! I do like to send out weekly updates by email to everyone involved in the transactions.
Do I still have to pay if the transaction is cancelled?
The short answer is no. Life happens and deals fall through. We understand.
Why do I need a transaction Coordinator?
We understand the challenging parts of real estate! You didn't sign up to become a paper pusher! On average it takes 19 hours of your time for just one transaction. Wouldn't you like to use that time to generate more listings and sales or spend more time with your family? Give your clients that concierge experience by letting us take care of your paperwork needs so you can do more of what you love!
What if we are not geographically close?
No worries at all! We do all of our work online so we are able to serve you in the easiest, most efficient way possible!
Agents are responsible for the following:
- Attend any onsite inspections or appointments
- Negotiate repairs and any changes in contract
- Provide a full and complete checklist of documents required by your broker or login and passwords to broker's compliance system
- Provide exact wording on any amendments/adendums.